Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.
⦁ Help you get set up in Zendesk very quickly and efficiently
⦁ Guide you on how to be more productive and collaborative with Zendesk features
⦁ Advice you on the best Zendesk plan for your business to meet your goals and budget
⦁ Integrate existing business applications on Zendesk for a more organized Workflow.
⦁ Help you save on operational running costs and increase revenue with smart features
At Zendesk, we know that customers want honest feedback before they use a product or service. Reviews help people make purchasing decisions, and as customer service champions, it is important to us to provide trusted solutions that set up businesses for success. That is why we are excited to announce that our products have won several G2 2023 Best Software Awards.
As the world’s largest and most trusted software marketplace, G2 is visited by 80 million software buyers each year. Its annual Best Software Awards rank the world’s best software companies and products based on authentic, timely reviews from real users. Zendesk is ranked #1 across three categories:
“What makes Zendesk different is that we prioritize ease of use in everything we do,” said Pat Copeland, Chief Engineering Officer at Zendesk. “We are easier to learn, use, set up and grow. And we provide built-in intelligence that makes the delivery of customer service get better and better over time. An award that is based in large part on user reviews is so satisfying because it lets us know that we are accomplishing what we set out to do.”
The top 100 companies are ranked based on a combination of Satisfaction and Market Presence scores for each vendor, and the top 100 products are ranked based on reviews across all categories they are a part of. To be recognized as a Best Software Award winner, a company or product must receive at least 50 approved and published reviews during the 2022 calendar year. Scores reflect only data from reviews submitted during this evaluation period.
Here is what some of the recent reviewers had to say about Zendesk:
“Representing a vote of confidence from real software users, these awards also spotlight those that have risen to the top among thousands of companies,” said Sara Rossio, Chief Product Officer at G2. “With 2 million+ verified software reviews, the most in a single destination, our marketplace features more than 145,000 products and services across 2,100 different categories. Congratulations to all those named, as buyers will continue to lean on these awards as a trusted source to inform their software decisions in the year ahead.”
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Zendesk empowers you to adapt to changing customer expectations. Align your teams and technology around what matters most—the customer.